[HELP] Rita Ora's Phoenix is being reported as Liam Payne, yet Last.FM has it as Rita Ora.

Question

Hey guys, I'm not sure what to do. My account here on ZERO Charts is reporting Rita Ora's album as Liam Payne, whereas my last.fm account is reporting it as Rita Ora (the correct artist). Is there any way to fix this error?

I believe because of this error, it has also created an error in determining the artist charts for the week as I get a 'there's nothing here' error as well.

Any help would be appreciated.

Answer 1

Hello, so you can go to the account settings and reset your account, it's not to delete it, just reset the data, open the site again and update the data again if there is an error there, I do not know what to do ... speak // thank you google translator I love you ...

to access the settings to reset your account access this link

http://www.zerocharts.com.br/edit/reset

or go to settings >> reset / delete account >> reset account

Comments

Hey, I reset my account and the problem is still occurring. It did fix the issue with the artist chart not working. The artist chart recognises that Ria Ora was played 46 times in the week, but the album is still being credited as Liam Payne.

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Anything similar happened to me, maybe you should reset over and over again until it works, because the problem is with ZeroCharts, not with last.fm

Answer 2

It's happening here with For You, but I think that it happens because Liam Payne is the major artist. With the other tracks, and the album, Rita Ora is credited as the major artist.

~I didn't use Google Translate, sorry for any mistake~

Comments

pisou

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Yes Liam Payne is the main artist for the song For You, however, I only played that song 3 times within the week, whereas I played songs from the album Phoenix 51 times during the week.

I'm not sure how to fix this error, as it seems like an error from ZeroCharts as Last.FM is reporting the album as Rita Ora.

Answer 3

So the suggestion of resetting didn't work, any other solution??

Comments

I just noticed though in my live chart for the upcoming week, Phoenix is being credited to Rita Ora. Is there anyway to fix the issue for last week?

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Just another update, I deleted the scrobbles from my last.fm and re-entered them manually. I noticed that there is a bug with ZeroCharts. For example the last artist I entered in was Rudimental, however, the album artist is Rita Ora.

ZeroCharts recognised the album artist to be Rudimental. I then added another play for New Look, and it changed to Rita Ora. So perhaps someone who works on the site should look into this bug/error.

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The owner of the site barely access the forum, the only way we have to talk with him is the user katyanitta, I think that he has his number.