Payment method
How do I change my payment method for my PRO subscription?
vimu97 escreveu:
How do I change my payment method for my PRO subscription?
Hi! Wait until your PRO subscription ends. Would you like to switch to paying by card?
Merlls wrote:
Hi! Wait until your PRO subscription ends. Would you like to switch to paying by card?
Yes exactly, I need to change my card
vimu97 escreveu:
How do I change my payment method for my PRO subscription?
Hey vimu97, can you please try these steps below?
How to change your payment method without canceling your Pro subscription
1. Check your email: Open the inbox for the email address associated with your account.
2. Find the receipt: Search for your latest payment receipt or subscription confirmation email sent by Dodo Payments (our payment provider).
3. Access the Customer Portal: Click the "Manage Subscription" or "Customer Portal" link provided in the email.
4. Update your details: In the secure billing portal, add your new credit card or payment method and set it as the default.
That's it! Your Pro subscription remains active, and your next billing cycle will automatically use the new method. We will try to improve this experience on a upcoming update, so stay tuned.
Let me know if any issue happens.
BADOMENS wrote:
Hey vimu97, can you please try these steps below?
How to change your payment method without canceling your Pro subscription
1. Check your email: Open the inbox for the email address associated with your account.
2. Find the receipt: Search for your latest payment receipt or subscription confirmation email sent by Dodo Payments (our payment provider).
3. Access the Customer Portal: Click the "Manage Subscription" or "Customer Portal" link provided in the email.
4. Update your details: In the secure billing portal, add your new credit card or payment method and set it as the default.
That's it! Your Pro subscription remains active, and your next billing cycle will automatically use the new method. We will try to improve this experience on a upcoming update, so stay tuned.
Let me know if any issue happens.
I can't find any emails sent by Dodo Payments ://
I haven't fixed it yet. Anyone??
vimu97 escreveu:
I haven't fixed it yet. Anyone??
Check the https://zerocharts.com.br/settings/wallet page, there will be a link to update your payment method.