My scrobbles & chart keep disappearing

Sieur MG · July 6, 2026 · 22 respostas

Sieur MG · July 6, 2026

Hello.

With the new update of ZeroCharts, I was trying to load my scrobbles and create a chart. But everytime I load all of my scrobbles and get my chart updated, the next day, everything is gone and the app ask me to load all of my scrobbles all over again and load my chart again.

How can I fix it?

Merlls · July 7, 2026

Hey, which browser are you using?

chacharles · July 7, 2026

same here. i use edge.

Ezra · July 8, 2026

I just noticed this as well. Was working a moment ago. I think the desktop webapp I'm using runs through chrome. suddenly need to reload all of my charts?

Sieur MG · July 8, 2026

chacharles wrote:

same here. i use edge.

I also use Edge

Sieur MG · July 8, 2026

Merlls wrote:

Hey, which browser are you using?

I use Edge.

Sieur MG · July 8, 2026

Ezra wrote:

I just noticed this as well. Was working a moment ago. I think the desktop webapp I'm using runs through chrome. suddenly need to reload all of my charts?

Damn, and you have a pro account and all #smh

Sieur MG · July 11, 2026

@Merlis ??

Merlls wrote:

Hey, which browser are you using?

Merlls · July 11, 2026

Sieur MG escreveu:

@Merlis ??

e’re still investigating the issue on Edge and trying to understand why some of you are experiencing it. Have you already checked whether the options to clear browsing data when you close the browser are turned off?

Merlls · July 11, 2026

Ezra escreveu:

I just noticed this as well. Was working a moment ago. I think the desktop webapp I'm using runs through chrome. suddenly need to reload all of my charts?

Just the desktop app or Chrome too?

Arthur Guedes · July 11, 2026

Acabou de acontecer comigo também, uso o Edge. O note desligou abruptamente por causa da bateria e quando liguei dnv eu tive que carregar todas as semanas novamente.

Wilmer texas · July 12, 2026

A mí también, no sé puede cargar nada

Paulo · July 12, 2026

Msm coisa aqui, sempre acontece isso

Merlls · July 12, 2026

É algo realmente relacionado ao Edge, estou esperando o desenvolver dar uma olhada

Merlls · July 12, 2026

Paulo escreveu:

Msm coisa aqui, sempre acontece isso

Edge também?

Paulo · July 12, 2026

Merlls escreveu:

Edge também?

Não, uso o chrome

Dylantmz · July 13, 2026

Same and i use safari

d_nyash · July 17, 2026

Around 2-3 weeks ago I started experiencing this as well. I'm on Chrome. It's a minor inconvenience right now – the scrobbles load fast even though I have over a 1000 weeks of data, which is a relief. But it's weird that it started to break out of nowhere. Data was being preserved between sessions before.

Merlls · July 24, 2026

d_nyash escreveu:

Around 2-3 weeks ago I started experiencing this as well. I'm on Chrome. It's a minor inconvenience right now – the scrobbles load fast even though I have over a 1000 weeks of data, which is a relief. But it's weird that it started to break out of nowhere. Data was being preserved between sessions before.

Are you also using Edge?

d_nyash · August 4, 2026

Merlls wrote:

Are you also using Edge?

I am on Chrome. This issue seems to have been resolved after recent updates though!

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