Share Chart Showing Incomplete Chart Run Data
I’ve run into a small issue.
In my weekly charts, the chart run for most of my top tracks only shows data from the last two weeks. Although the peak and weeks statistics are displayed correctly, when I use the Share Chart feature, it only includes those last two weeks of chart run data.
It’s been a bit frustrating, and I’m not sure how to fix it. If you could take a look at this issue, I’d really appreciate it.
Thank you!
For Example:
We're checking about this
Hey cph, does it show correct in the album/song page?
Merlls wrote:
Hey cph, does it show correct in the album/song page?
Yes, the previous issue has been resolved. Thank you very much!
I have another question regarding the Certification Statistics section.
Over the past few days, I noticed what appears to be an error in the Gold Certification Speed Rankings. I’ve never changed my certification thresholds, but the calculations suddenly seem to be incorrect, as many albums and tracks are now shown as receiving their Gold certification in the same week they debuted on the chart, which doesn’t seem accurate.
Interestingly, the Platinum and Diamond speed rankings don’t appear to be affected by this issue.
Could you please take a look when you have a chance? Thank you!
cph escreveu:
Yes, the previous issue has been resolved. Thank you very much!
I have another question regarding the Certification Statistics section.
Over the past few days, I noticed what appears to be an error in the Gold Certification Speed Rankings. I’ve never changed my certification thresholds, but the calculations suddenly seem to be incorrect, as many albums and tracks are now shown as receiving their Gold certification in the same week they debuted on the chart, which doesn’t seem accurate.
Interestingly, the Platinum and Diamond speed rankings don’t appear to be affected by this issue.
Could you please take a look when you have a chance? Thank you!
Can you provide some screenshots and album titles?
Merlls wrote:
Can you provide some screenshots and album titles?
This is just part of it. There are many more albums and tracks affected.
cph wrote:
This is just part of it. There are many more albums and tracks affected.
It’s fixed. Press “reload” button
Merlls wrote:
It’s fixed. Press “reload” button
Thanks! The problem is solved.