Artist page stats not updating after merge (+ missing certs & chart comparison glitch)
As the topic says, the artist page is still displaying the old stats from before I merged the different versions into one, including plays and sales.
Here are two clear examples from the attached screenshots:
Albums: GUTS shows 321 plays / 2,405,000 sales on the artist page, but its dedicated album page correctly displays 362 plays / 2.5M sales
Tracks: Daisies - Acoustic shows 258 plays / 7,659,000 sales on the artist page, but the track page correctly displays 288 plays / 8.4M sales
Even though I have successfully combined the separate entries, the stats listed directly on the artist page seem stuck, only reflecting the data from before the edit rather than updating to the new, combined totals.
Secondly, a quick issue with the chart comparison feature:
Whenever I try to do a chart comparison on the graphs, the data points (the dots on the chart) become completely invisible. This makes it a bit tricky to visually track the exact points during the comparison.
Btw, another minor glitch on the list view:
The certification plates are completely missing for most of the entries on my library page.
Hopefully the team can look into these whenever you guys have a moment. Thanks for all your hard work on the site!
We're investigating.
Sorry to bother you again, but I found another major data syncing issue with the play counts. Taking Taylor Swift’s 'Everything Has Changed' as an example:
* Artist Page: Shows 74 plays.
* Album Page: Shows 181 plays.
* Track Page: Shows 118 plays.
Also, the play gains are completely out of sync:
* Library Page: Displays +0/m (0 plays this month).
* Cumulative Graph: Shows +3 this week in the graph
It seems the main pages (Library, Artist, Album) are completely failing to sync with the database's actual tracking data. Hopefully, this helps to investigate further!
We sent a correction. Check again if everything is back to normal
Merlls wrote:
We sent a correction. Check again if everything is back to normal
Everything seems to stay the same even after I deleted the scrobble and reloaded it. Should I delete the whole chart?
Scott1217 wrote:
Everything seems to stay the same even after I deleted the scrobble and reloaded it. Should I delete the whole chart?
No, we've just sent another update to fix this. Can you check?
Merlls wrote:
No, we've just sent another update to fix this. Can you check?
Yes, the plays are all showing the correct numbers now, but the certification plates still fail to display in full, and the monthly gains don't include the actual numbers of the combined versions
Scott1217 wrote:
Yes, the plays are all showing the correct numbers now, but the certification plates still fail to display in full, and the monthly gains don't include the actual numbers of the combined versions
Also the graphs are much more readable in comparison mode now, thank you guys so much
Scott1217 wrote:
Also the graphs are much more readable in comparison mode now, thank you guys so much
Scott1217 wrote:
Yes, the plays are all showing the correct numbers now, but the certification plates still fail to display in full, and the monthly gains don't include the actual numbers of the combined versions
Ok so the dev asked me to tell you to check again, another fix was sent!
Merlls wrote:
Ok so the dev asked me to tell you to check again, another fix was sent!
Sorry about all the questions I had. Everything is fixed and working well now. Thanks for the effort you and your team put into this amazing website!
Scott1217 wrote:
Sorry about all the questions I had. Everything is fixed and working well now. Thanks for the effort you and your team put into this amazing website!
It’s all good, thank you for pointing out the bugs