Few problems

Karol · June 13, 2026

Hi, so i found a few problems in my charts.

1. Even though I delete on last.fm that a song is in an album, it takes some listens like they are in an album and it happens not only with albums but also with singles. As you can see on an example in Ariana. Petal is nowhere in albums on last.fm but still somehow got streams and charted. The same happended with Olivia or Aespa.

   

   1. Second problem is that in Biggest eras it add also standalone singles or ep sometimes even multiple times. Is there a posibility to not have them here?

      

   2. Other problem is that streams from singles released before albums are not added to overall streams of the album. Below you can see that Deadline album streams on last.fm and here are very different.

I would hope you could fix it. Thanks.

Merlls · June 17, 2026

We're investigating.

Merlls · June 22, 2026

Karol, did you re-submit your scrobbles here after making changes on Last.fm?

Karol · June 22, 2026

I don't think so.

Karol · June 22, 2026

Karol wrote:

I don't think so.

I did it now and it helped with the last problem.

Merlls · June 23, 2026

Karol escreveu:

I did it now and it helped with the last problem.

For the first problem, I just checked your Lastfm

Petal is listed with 9 scrobbles

Karol · June 23, 2026

Merlls wrote:

For the first problem, I just checked your Lastfm

Petal is listed with 9 scrobbles

These are streams from yesterday which i still didn't changed, the one in a problem happened between 5-11 june.

Merlls · June 23, 2026

Karol wrote:

These are streams from yesterday which i still didn't changed, the one in a problem happened between 5-11 june.

Can you explain what you've been doing? Have you been deleting the album or changing the tag?

Karol · June 23, 2026

Merlls wrote:

Can you explain what you've been doing? Have you been deleting the album or changing the tag?

So in last.fm i was deleting album and album artist like you can see in picture. I didn't change anything else.

Karol · June 23, 2026

I think I found what was a problem. Sorry for wasting your time.

Merlls · June 23, 2026

Karol wrote:

I think I found what was a problem. Sorry for wasting your time.

It's never a waste of time. If you need extra help, lemme know with another topic. Soon we'll be releasing a tool to prevent albums to debut before the release date

Karol · June 24, 2026

Merlls wrote:

It's never a waste of time. If you need extra help, lemme know with another topic. Soon we'll be releasing a tool to prevent albums to debut before the release date

Ok, thank you.