PRO USER BUG

Lelé · June 3, 2026

Hey,

since Monday it tells me I need to upgrade to Pro to use those Pro features, even though I already am subscribed.

Merlls · June 3, 2026

Lelé wrote:

Hey,

since Monday it tells me I need to upgrade to Pro to use those Pro features, even though I already am subscribed.

Can you send us a screenshot?

Lelé · June 3, 2026

Merlls wrote:

Can you send us a screenshot?

I sent it via email on tuesday. Can you find that email?

Merlls · June 3, 2026

Lelé escreveu:

I sent it via email on tuesday. Can you find that email?

Can you logoff and then login again, so you can check if it's fixed?

Lelé · June 3, 2026

Merlls wrote:

Can you logoff and then login again, so you can check if it's fixed?

I did it and still there the problem...

Merlls · June 4, 2026

Lelé wrote:

I did it and still there the problem...

We're checking about this issue