Stat card shows 0 plays on artist/album/track dashboards
Hi, noticed a display glitch regarding the play counts on individual dashboards.
Whenever I click into any specific artist, album, or track page, the main stat card at the top always shows 0 plays.
However, the data is definitely there because the 'Chart Run' tables and cumulative graphs right below it still show the correct numbers (like 1,114 plays for Olivia Rodrigo, 479 plays for SOUR and 140 plays for drop dead in the screenshot).
The main Library page tracks everything perfectly, and I've already tried refreshing the charts/reimporting scrobbles, but the top card is just stuck at 0. Hopefully the team can look into this syncing issue whenever they have time. Thanks!
I have exactly the same issue :)
Scott Chen wrote:
Hi, noticed a display glitch regarding the play counts on individual dashboards.
Whenever I click into any specific artist, album, or track page, the main stat card at the top always shows 0 plays.
However, the data is definitely there because the 'Chart Run' tables and cumulative graphs right below it still show the correct numbers (like 1,114 plays for Olivia Rodrigo, 479 plays for SOUR and 140 plays for drop dead in the screenshot).
The main Library page tracks everything perfectly, and I've already tried refreshing the charts/reimporting scrobbles, but the top card is just stuck at 0. Hopefully the team can look into this syncing issue whenever they have time. Thanks!
TimisD wrote:
I have exactly the same issue :)
Can you guys check if it's fixed?
Merlls wrote:
Can you guys check if it's fixed?
Good afternoon!
For me it seems to be just fine :)
The issue is fixed.
Thank you so much!!
TimisD wrote:
Good afternoon!
For me it seems to be just fine :)
The issue is fixed.
Thank you so much!!
Awesome. Just waiting Scott to say something so I can marked this as solved
Yes, I’ve checked several pages and it seems the play counts are showing the correct numbers now. Thank you guys so much!
Merlls wrote:
Awesome. Just waiting Scott to say something so I can marked this as solved