bug with subscription

Vladimir · May 25, 2026

I switched to the 'pro' only two weeks ago using atrl discount. Got the 30 days access with pix. Now noticed that my account just went back to 'free' without notification

Merlls · May 25, 2026

Hey. Are you sure you paid using this account? And this same email from your current account

Vladimir · May 25, 2026

Merlls wrote:

Hey. Are you sure you paid using this account? And this same email from your current account

hi! I think so, cause I checked my notifications and there's one from when I made the payment

Arknex · May 25, 2026

It's me from the other account. Last time when my profile logged out I re entered using email. Before I was using last.fm account. Now I re entered through last.fm and the subscribtion went back to pro

I though it was the same account, cause I see the same notifications using both ways of entering

Merlls · May 25, 2026

Arknex escreveu:

It's me from the other account. Last time when my profile logged out I re entered using email. Before I was using last.fm account. Now I re entered through last.fm and the subscribtion went back to pro

I though it was the same account, cause I see the same notifications using both ways of entering

Oh no problem, it's fine. I'm here if you need anything