Artist Chart and Play Counts Not Updating After Reassigning Songs
Hello, I have a question I’d like to clarify.
I replaced an artist’s albums and songs with those of another artist. The albums and songs have been reassigned to the new artist, but the artist charts still show them under the original artist, and the play counts haven’t changed either.
Could you please look into this? Thank you!
Hi cph. Please, send us screenshots.
This issue also occurs with other songs. For example, I changed the artist of “One Kiss” from Calvin Harris to Dua Lipa. Although the artist name has been updated to Dua Lipa in both the album and song charts, the play counts are still being attributed to Calvin Harris, and the same issue occurs in the artist chart.
I’m not sure if there’s something wrong with my settings. Could you please help me figure out what might be causing this? Thank you!
Hey cph! This is the same issue from your other topic: when a song or album is moved to another artist, the plays still count for the original artist in the artist chart. It's a known bug and we're working on it, we'll let you know there when it's fixed.